Presenter Tzena Russell
Citizen Services Specialist, Citizen Services
Service Canada / Government of Canada
Biography
Tzena has worked for the Federal Government from August 2000 through to the present. She started her career in the OAS processing Centre in Edmonton AB where she worked 9 years before her interest in people and education inspired her to move into outreach for Service Canada.
Presentation
Tzena’s presentation will provide an overview of benefits, programs and services for seniors. She will discuss things we need to know about OAS/CPP along with a few other lesser know programs and services of interest to seniors, the new Canadian Dental Care Plan being one. Additionally, she provided tips for dealing with Service Canada and the Canada Revenue Agency, including consent to communicate with these agencies on behalf of another person and power of attorney. She will also review the Retirement Hub Planning Tool on the Services Canada website.